PRIVACY POLICY

Last updated September 01, 2024



This Privacy Notice for Pigi Shpk ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
  • Visit our website at https://pigi.al, or any website of ours that links to this Privacy Notice
  • Download and use our mobile application, or any other application of ours that links to this Privacy Notice
  • Use Pigi: Edukim Financiar. Pigi is the first Albanian application that teaches children important financial literacy skills, making this a fun and interactive process under the guidance and monitoring of parents. With Pigi as their guide, kids can manage parent-assigned tasks, earn rewards and set their own savings goals and build a foundation for smart money management.
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].


SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • email addresses
  • usernames
  • passwords
Sensitive Information. We do not process sensitive information.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.


2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:
  • Performance Monitoring Tools
  • Data Analytics Services
  • User Account Registration & Authentication Services

We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than six (6) months past the start of the idle period of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:
  • Contact us using the contact information provided.
  • Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at [email protected].

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Pigi Shpk
Bulevardi Dyrrah, Durrës, Albania
Durrës, Durrës County 2008
Albania

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

Kushtet e përdorimit

Mirë se vini në faqen hyrëse të aplikacionit Pigi. Duke përdorur ose duke aksesuar këtë faqe interneti, ju pranoni të respektoni dhe të jeni të lidhur nga termat dhe kushtet e mëposhtme. Ju lutemi lexoni me kujdes këto kushte. Nëse nuk pajtoheni me këto kushte, nuk duhet ta aksesoni ose ta përdorni këtë faqe.

1. Pranimi i Kushteve

Duke aksesuar dhe përdorur faqen hyrëse të aplikacionit Pigi, ju pranoni që keni lexuar, kuptuar dhe bini dakord të respektoni këto Terma dhe Kushte dhe çdo ligj ose rregullore të zbatueshme.

2. Qëllimi i Faqes

Kjo faqe hyrëse ka për qëllim të ofrojë informacion rreth aplikacionit Pigi, përfshirë veçoritë, përfitimet dhe përditësimet. Nuk përbën një ofertë ose kontratë ligjërisht të detyrueshme për shërbime ose produkte, përveç nëse specifikohet ndryshe.

3. Përdorimi i Faqes
  • Ju mund të përdorni faqen për qëllime personale, jo komerciale.
  • Ju pranoni të mos e përdorni këtë faqe për qëllime të paligjshme ose në shkelje të ndonjë ligji të zbatueshëm lokal, shtetëror, kombëtar ose ndërkombëtar.
  • Nuk mund të modifikoni, shpërndani ose ripublikoni materialin nga kjo faqe pa pëlqimin paraprak me shkrim nga ne.
 
4. Pronësia Intelektuale

Të gjitha përmbajtjet në faqen hyrëse të Pigi, përfshirë, por jo kufizuar në tekst, grafika, logo, ikona, imazhe, audio, dhe softuerë, janë pronë e Pigi ose e furnizuesve të saj të përmbajtjes dhe mbrohen nga ligjet e pronësisë intelektuale. Përdorimi i paautorizuar i çdo materiali në këtë faqe mund të përbëjë shkelje të të drejtave të autorit, markave tregtare, dhe ligjeve të tjera.

Nuk lejohet riprodhimi, kopjimi, shitja ose shfrytëzimi i asnjë pjese të përmbajtjes pa lejen me shkrim nga ne.

5. Lidhjet e Palëve të Treta

Kjo faqe mund të përmbajë lidhje me faqe ose shërbime të palëve të treta që nuk janë nën pronësinë ose kontrollin e Pigi. Ne nuk kemi kontroll mbi dhe nuk marrim përgjegjësi për përmbajtjen, politikat e privatësisë ose praktikat e faqeve të palëve të treta. Aksesimi i këtyre lidhjeve është në përgjegjësinë tuaj, dhe ju rekomandojmë të shqyrtoni termat dhe kushtet e faqeve të palëve të treta që vizitoni.

6. Kufizimi i Përgjegjësisë

Në maksimumin e lejuar nga ligji, Pigi dhe përfaqësuesit e saj nuk do të jenë përgjegjës për ndonjë dëmtim të tërthortë, incidental, të veçantë, pasues ose ndonjë humbje të fitimeve ose të ardhurave, qoftë e shkaktuar direkt ose indirekt, që rrjedh nga aksesimi ose përdorimi juaj i kësaj faqeje ose ndonjë përmbajtje të ofruar në të.

7. Përgjegjësitë

Informacioni në këtë faqe ofrohet “siç është” dhe pa garanci të çdo lloji, qoftë të shprehur ose të nënkuptuar, përfshirë, por jo kufizuar në garancitë e nënkuptuara për tregtueshmëri, përshtatshmëri për një qëllim të caktuar dhe mos-shkelje.

Ne nuk garantojmë që informacioni në këtë faqe do të jetë i saktë, i plotë ose i përditësuar. Ne rezervojmë të drejtën për të bërë ndryshime në përmbajtje në çdo kohë pa paralajmërim.

8. Politika e Privatësisë

Ne nuk mbledhim të dhëna personale përmes kësaj faqeje hyrëse. Megjithatë, nëse vendosni të na jepni informacion përmes formave të kontaktit ose mjeteve të tjera, ju lutemi rishikoni Politikat tona të Privatësisë për të kuptuar si i menaxhojmë dhe mbrojmë të dhënat tuaja.

9. Ndryshimet në Kushtet

Ne rezervojmë të drejtën për të përditësuar ose modifikuar këto Terma dhe Kushte në çdo kohë pa paralajmërim paraprak. Përdorimi juaj i vazhdueshëm i faqes pas çdo ndryshimi tregon pranimin tuaj të kushteve të reja. Ju inkurajojmë të rishikoni periodikisht këto Terma dhe Kushte për përditësime.

10. Ligji i Zbatueshëm

Këto Terma dhe Kushte rregullohen dhe interpretohen në përputhje me ligjet e Republikës së Shqipërisë, dhe ju jeni dakord të jeni të lidhur nga juridiksioni ekskluziv i gjykatave në këtë territor.

Nëse dëshironi ndryshime ose pjesë shtesë, mos hezitoni të na njoftoni!

Politika e Privatësisë dhe Cookies

1. Informacioni që Mbledhim

Ne mbledhim informacion përmes këtij faqes për të përmirësuar përvojën tuaj dhe për të ofruar shërbime më të mira. Informacioni që mund të mbledhim përfshin:

  • Informacioni Personal: Nëse na ofroni informacion përmes formave të kontaktit, mund të mbledhim të dhëna personale si emri, adresa e emailit, dhe numri i telefonit.
  • Informacioni i Përdorimit: Informacion mbi mënyrën se si përdorni faqen tonë, përfshirë adresën IP, llojin e shfletuesit, dhe aktivitetet në faqen tonë.
2. Përdorimi i Informacionit

Informacioni që mbledhim përdoret për:

  • Përmirësimin e Shërbimeve: Për të përmirësuar dhe personalizuar përvojën tuaj në faqen tonë.
  • Komunikimin me Ju: Për të ndarë informacion të rëndësishëm, përfshirë azhurnime dhe njoftime në lidhje me faqen ose shërbimet tona.
3. Cookies

Ne përdorim cookies për të mbledhur dhe ruajtur informacion mbi preferencat e përdoruesit dhe për të ndihmuar në përmirësimin e faqes sonë. Cookies janë skedarë të vegjël që ruajnë informacion në pajisjen tuaj dhe ndihmojnë në:

  • Përmirësimin e Performancës: Për të ndihmuar në mbajtjen e preferencave të përdoruesit dhe për të përmirësuar performancën e faqes.
  • Analizën e Përdorimit: Për të analizuar mënyrën se si përdorni faqen dhe për të ndihmuar në identifikimin e problemeve ose përmirësimeve të nevojshme.

Ju mund të menaxhoni ose të fshini cookies përmes cilësimeve të shfletuesit tuaj. Ju lutemi referojuni udhëzimeve të shfletuesit tuaj për më shumë informacion.

4. Siguria e Të Dhënave

Ne marrim masa të arsyeshme për të mbrojtur të dhënat tuaja personale nga aksesi i paautorizuar, përdorimi, ose ndarja. Megjithatë, nuk mund të garantojmë sigurinë absolute të informacionit që transmetoni në internet.

5. Ndryshimet në Politikat e Privatësisë

Ne rezervojmë të drejtën për të ndryshuar këtë Politika të Privatësisë në çdo kohë. Çdo ndryshim do të postojë në këtë faqe, dhe përdorimi juaj i vazhdueshëm i faqes pas ndryshimeve do të konsiderohet si pranimi i këtyre ndryshimeve.

6. Kontakti

Nëse keni pyetje ose shqetësime në lidhje me Politikat e Privatësisë dhe Cookies, ju lutemi na kontaktoni në:

Email: [email protected]